PRIVACY STATEMENT

For the purpose of data protection legislation (the Data Protection Act 1998 as replaced by the General Data Protection Regulation ((EU) 2016/679) and any national implementing laws), Voyageur Ltd is the data controller.

This privacy statement (together with our terms of use below) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting french-waterways.com you are accepting and consenting to the practices described in this statement.

We have created this website so that you can use it without identifying yourself or revealing any personal information, other than consciously and voluntarily. If you should choose to provide us with any information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

We will collect and process information you give us by filling in contact forms on our site or by corresponding with us by phone, email or otherwise. The information you give us may include your name, address, e-mail address and phone number. We use information held about you to provide you with the information and services that you request from us, or to notify you about changes to our service.

We will never wilfully disclose personal information about you to any third party without receiving your permission. However, you agree that we may have to pass on certain details to a third-party company or organisation in order that a service that you have requested can be provided. We will also disclose your personal information to third parties (a) if Voyageur Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its users will be one of the transferred assets, or (b) to comply with any legal obligation, or in order to enforce or apply our terms of use .

Cookies

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

From time to time we may use a behaviour analytics company that analyses website use, providing feedback through tools such as heat maps, session recordings or surveys, so as to analyse and improve our site structure to guide future enhancements. This data is anonymous and never provided to any third parties. Data is processed by the service company who use this data in line with a data processing agreement.

Links and Websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and may use cookies over which we have no control. We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to Privacy Statement

Any changes we make to our privacy statement in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy statement.

Contact

To request cessation of any communications from us, the removal of any personal information held or if you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly address any such requests.

TERMS OF USE

french-waterways.com is a website operated by Voyageur Ltd (“We”). We are registered in England and Wales under company number 09951539 and have our registered office at 2 Michael’s Court, Hanney Road, Southmoor, OX13 5HR.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern french-waterways.com’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, then do not use this website. The use of this website is subject to the following terms of use (together with our privacy statement).

You agree and acknowledge that french-waterways.com is entitled to modify, improve or discontinue any of its services at its sole discretion and without notice to you even if it may result in you being prevented from accessing any information contained in it. Furthermore, you agree and acknowledge that french-waterways.com is entitled to provide services to you through subsidiaries or affiliated entities. Every effort is made to keep the website up and running smoothly. However, french-waterways.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Content

The information contained in this website is for general information purposes only. The information is provided by french-waterways.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. french-waterways.com does not make any express or implied warranties, endorsements or representations whatsoever as to the operation of the french-waterways.com website, information, content, materials, or products.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Any reliance you place on such information is therefore strictly at your own risk.

Cruises, holidays or vacations as published on this website are provided by third party travel operators and not us. If you choose to book one of these you will be entering into a contract directly with the relevant travel operator. We are not a party to the contract between you and the travel operator, nor are we acting as the travel operator’s agent, including as defined in the European 2015 Package Travel Directive or UK Package Travel Regulations.

Books and Guides Returns – printed publications may be returned to us in perfect condition within 14 days of receipt for a full refund (excluding delivery cost). Beyond that point a credit note may be issued, at our discretion.

Copyright

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

All trademarks, service marks, logos and other items reproduced in this website, which are not the property of, or licensed to the operator, are hereby acknowledged and are the property of their respective owners. If any image or content copyrights have otherwise been breached inadvertently please make immediate contact and they will be withdrawn. No further liability is accepted.

Our content may not be sold, reproduced, or distributed without our written permission. Images on this website are owned by © copyright french-waterways.com or have been supplied for inclusion by permission of the owners or are in the public domain available for fair use.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

If you submit content to french-waterways.com by whatever means you simultaneously grant french-waterways.com an irrevocable, worldwide, royalty free license to publish, display, modify, distribute and syndicate your content worldwide.

Liability

Nothing in these terms and conditions limits or excludes our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation.

If you are a business user, we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), or otherwise, even if foreseeable, arising in connection with use or inability to use our site or use of or any reliance on any content displayed on our site.

If you are a consumer user, please note we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Links and Websites

Through this website you are able to link to, or view information from or by, other websites, third-party content or advertising. These links and items are provided for your convenience to provide further information. We have no control over the nature, content and availability of those sites. The inclusion of any link does not imply any recommendation, endorsement or liability.

English Law

Your use of this website and any dispute arising out of such use of the website is governed by English law. The parties agree that the courts of England and Wales will have exclusive jurisdiction except if you are a consumer and resident in Northern Ireland, you may bring proceedings in Northern Ireland and if you are a consumer and resident in Scotland, you may bring proceedings in Scotland.

 


Voyageur Ltd | 2 Michael’s Court, Hanney Road, Southmoor, OX13 5HR UK